Cashmere which brings warmth and joy.

Privacy policy

This Privacy Policy (hereinafter: “Policy“) contains information on the processing of your personal data in connection with the use of the MINOU Cashmere online store, operating at the internet address www.minou.pl (hereinafter: “Store“).

All capitalized terms that have not been defined otherwise in the Policy have the meaning given to them in the Store Regulations, available at: https://minou.pl/en/regulations/.

The administrator of personal data

The administrator of your personal data is Natalia Rochacka, running a business under the name MINOU Cashmere Natalia Rochacka (address of the permanent place of business: ul. Jana Sobieskiego 10 lok. 73, 02957 Warsaw), entered into the Business Activity Central Register and Information Record, with NIP: 5251010211, REGON number: 010930263 (hereinafter: “Administrator“).

Contact with the Administrator

In all matters related to the processing of personal data, you can contact the Administrator by e-mail by sending an e-mail to the following address: iod@minou.pl.

Means of personal data protection

The administrator uses modern organizational and technical security measures to ensure the best protection of your personal data and guarantees that it processes it in accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation) (hereinafter: “GDPR“), the Act of May 10, 2018 on the protection of personal data and other provisions on the protection of personal data.

Information on the processed personal data

Using the Store requires the processing of your personal data. Below you will find detailed information about the purposes and legal grounds for processing, as well as the period of processing and the obligation or voluntary provision thereof.

Purpose of processingPersonal data processedLegal grounds
Entering into and performance of the agreement for the Account Service1) e-mail address;
2) optional – name and surname, billing address, delivery address.
Article 6 clause 1 point b of the GDPR (processing is necessary to perform the agreement for the Account Service concluded with the data subject, or to take action to conclude it)
Providing the above-mentioned personal data is a condition for the conclusion and performance of the agreement for the provision of the Account Service (providing them is voluntary, but failure to provide them will result in the inability to conclude and perform the above-mentioned agreement, including the creation of an Account). The administrator will process the above-mentioned personal data until the claims under the Agreement for the provision of the Account Service are time-barred.
Purpose of processingPersonal data processedLegal grounds
Entering into and performance of a Product sales agreement1) name;
2) surname;
3) company (optional);
4) billing address (street, house number, apartment number, city, postal code, country);
5) phone number;
6) e-mail address;
7) delivery address (if different from the billing address).
Article 6 clause 1 point b of the GDPR (processing is necessary to perform the agreement for the Account Service concluded with the data subject or to take action to conclude it)
Providing the above-mentioned personal data is a condition for the conclusion and performance of the product sales agreement (providing them is voluntary, but failure to provide them will result in the inability to conclude and perform the above-mentioned agreement). The administrator will process the above-mentioned personal data until the claims under the Product sales agreement are time-barred.
Purpose of processingPersonal data processedLegal grounds
Conducting the complaint procedure1) name;
2) surname;
3) email address;
4) phone number;
correspondence address (street, house number, apartment number, zip code, city, country).
Article 6 clause 1 point c of the GDPR (processing is necessary to fulfil the legal obligation incumbent on the Administrator, in this case the obligations: responding to a complaint – article 7a of the Act on consumer rights; the implementation of the consumer’s rights under the warranty – article 556 and the following of the Civil Code)
Providing the above-mentioned personal data is a condition for receiving a response to the complaint or exercising the Consumer’s rights under the warranty (providing them is voluntary, but failure to provide them will result in the inability to receive a response to the complaint and exercise the rights resulting from the warranty). The administrator will process the above-mentioned personal data for the duration of the complaint procedure (but not longer than 14 days), and in the case of the exercise of the consumer’s rights under the warranty – until their expiry.
Purpose of processingPersonal data processedLegal grounds
Sending the newsletteremail address,Article 6 clause 1 point f of the GDPR (processing is necessary to implement the Administrator’s legitimate interest, in this case, informing about new products and promotions available in the Store)
Providing your e-mail address is voluntary, but necessary in order to receive the Newsletter (failure to do so will result in the inability to receive the Newsletter). The administrator will process the e-mail address until the objection is effectively raised or the purpose of processing is achieved.
Purpose of processingPersonal data processedLegal grounds
Sending e-mail notifications (e.g. informing about the progress of the Order)1) name;
2) surname;
3) email address;
Article 6 clause 1 point f of the GDPR (processing is necessary to implement the Administrator’s legitimate interest, in this case informing customers about activities related to the provision of services)
Providing the above-mentioned voluntary personal data, but necessary to receive information about activities related to the provision of services (failure to provide them will result in the inability to receive the above-mentioned information). The administrator will process the above-mentioned personal data until an objection is effectively raised or the purpose of processing is achieved.
Purpose of processingPersonal data processedLegal grounds
Support for the contact form1) name and surname;
2) e-mail address;
Article 6 clause 1 point a of the GDPR (the processing of personal data takes place on the basis of the consent granted)
Providing the above-mentioned personal data is voluntary, but necessary to receive an answer to the inquiry (failure to provide it will result in the inability to receive an answer). The administrator will process the above-mentioned personal data until the consent is withdrawn, but no longer than until the response to the inquiry is provided.
Purpose of processingPersonal data processedLegal grounds
Fulfillment of data protection obligations1) name;
2) surname;
3) contact details provided by you (e-mail address; correspondence address; telephone number).
Article 6 clause 1 point c of the GDPR (processing is necessary to fulfill the legal obligation incumbent on the Administrator, in this case obligations resulting from the provisions on the protection of personal data)
Providing the above-mentioned personal data is voluntary, but necessary for the Administrator to properly perform the obligations arising from the provisions on the protection of personal data, including exercising the rights granted to you by the GDPR (failure to provide the above-mentioned data will make it impossible to correctly implement the above-mentioned rights). The administrator will process the above-mentioned personal data until the expiry of the limitation periods for claims for violation of the provisions on the protection of personal data.
Purpose of processingPersonal data processedLegal grounds
Establishing, investigating or defending against claims1) name;
2) surname;
3) company;
4) e-mail address
5) (address of residence /registered office
6) PESEL/KRS number;
7) NIP/tax identification number.
Article 6 clause 1 point f of the GDPR (processing is necessary to implement the Administrator’s legitimate interest, in this case to establish, investigate or defend against claims that may arise in connection with the performance of contracts concluded with the Administrator)
Providing the above-mentioned personal data is voluntary, but necessary to establish, investigate or defend against claims that may arise in connection with the performance of contracts concluded with the Administrator (failure to provide the above-mentioned data will make it impossible for the Administrator to take the above-mentioned actions) the Administrator shall process personal data until the expiry of the limitation periods for claims that may arise in connection with the performance of contracts concluded with the Administrator.
Purpose of processingPersonal data processedLegal grounds
Analysis of your activity in the Store1) date and time of the visit;
2) device IP number;
3) type of device operating system;
4) approximate location;
5) type of the web browser;
6) time spent in the Store;
7) viewed Products;
8) visited subpages and other activities undertaken as part of the Store.
Article 6 clause 1 point f GDPR (processing is necessary to implement the Administrator’s legitimate interest, in this case, to obtain information about your activity in the Store)
Providing the above-mentioned personal data is voluntary, but necessary in order for the Administrator to obtain information about your activity in the Store (failure to provide them will result in the Administrator’s inability to obtain the above-mentioned information). The administrator will process the above-mentioned personal data until an objection is effectively raised or the purpose of processing is achieved.
Purpose of processingPersonal data processedLegal grounds
Store administration1) IP address;
2) date and time of the server,
3) browser Info;
4) information about the operating system.

The above data is automatically saved in the so-called server logs, each time the Store is used (administering it without the use of server logs and automatic saving would not be possible).
Article 6 clause 1 point f of the GDPR (processing is necessary to implement the Administrator’s legitimate interest, in this case to ensure the proper operation of the Store)
Providing the above-mentioned personal data is voluntary, but necessary to ensure the proper operation of the Store (failure to provide them will result in the inability to ensure the Store’s operation in a proper manner). The administrator will process the above-mentioned personal data until an objection is effectively raised or the purpose of processing is achieved.

Profiling

In order to create your profile for marketing purposes and to direct marketing to you tailored to your preferences, the Administrator will process your personal data in an automated manner, including profiling it – however, it will not cause any legal effects to you, or in a similar way significantly affect your situation.

The scope of the profiled personal data corresponds to the scope indicated above in relation to the analysis of your activity in the Store and the data that you save in the Account.

The legal basis for the processing of personal data for the above purpose is Article 6 clause 1 point f of the GDPR, according to which the Administrator may process personal data in order to implement its legitimate interest, in this case, to conduct marketing activities tailored to the preferences of recipients. Providing the above-mentioned personal data is voluntary, but necessary to implement the above-mentioned purpose (failure to provide them will result in the Administrator’s inability to conduct marketing activities tailored to the preferences of recipients).

The administrator will process the above-mentioned personal data until an objection is effectively raised or the purpose of processing is achieved.

Recipients of personal data

The recipients of personal data will be the following external entities cooperating with the Administrator:

  • hosting company;
  • logistics operator and courier companies;
  • online payment system providers;
  • companies providing tools for analyzing activity in the Store and directing direct marketing to people using it (including Google Analytics);
  • company that provides accounting services.

In addition, personal data may also be transferred to public or private entities, if such an obligation will result from the generally applicable law.

Transfers of personal data to a third country

Due to the Administrator’s use of tools such as Google Analytics, your personal data may be transferred to the following third countries: USA, Chile, Singapore and Taiwan (Republic of China). The basis for the transfer of data to the above-mentioned third countries are contractual clauses ensuring the adequate level of protection, in line with standard contractual clauses set out in the decision of the European Commission of February 5, 2010 on standard contractual clauses for the transfer of personal data to data processors established in third countries under Directive 95/46/EC of the European Parliament and of the Council.

You can obtain a copy of the data transferred to a third country from the Administrator.

Permissions

In connection with the processing of personal data, you have the following rights:

  1. the right to information what personal data concerning you are processed by the Administrator and to receive a copy of such data (the so-called access right). The first copy of the data is free of charge, the Administrator may charge a fee for subsequent copies;
  2. if the processed data becomes out of date or incomplete (or otherwise incorrect), you have the right to request their rectification;
  3. in certain situations, you can ask the Administrator to delete your personal data (e.g. when the data is no longer needed by the Administrator for the purposes he informed about; when the consent to data processing is effectively withdrawn – unless the Administrator has the right to process data on a different legal basis; when the processing would be unlawful; when the need to delete data results from the legal obligation imposed on the Administrator);
  4. in the event that personal data is processed by the Administrator on the basis of the consent granted for processing or in order to perform the contract concluded with it, you have the right to transfer your data to another administrator;
  5. if personal data is processed by the Administrator on the basis of your consent to processing, you have the right to withdraw this consent at any time (withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal);
  6. if you decide that the processed personal data is incorrect, the processing is unlawful, or the Administrator no longer needs certain data, you can also request that for, a specific, necessary time (e.g. checking the correctness of data or pursuing claims), the Administrator would not perform any operations on them but only stored them;
  7. you have the right to object to the processing of personal data, the processing of which is based on the legitimate interest of the Administrator. In the event of filing an effective objection, the Administrator will cease to process personal data for the above-mentioned purpose;
  8. you have the right to file a complaint to the President of the Office for Personal Data Protection if you decide that the processing of personal data relating to you violates the provisions of the GDPR;

Cookies

  1. The administrator informs that the Store uses cookies installed on your end device. These are small text files that can be read by the Administrator’s system, as well as by systems belonging to other entities whose services are used by the Administrator (e.g. Facebook, Google).
  2. The administrator uses cookies for the following purposes:
    • ensuring the proper operation of the Store – thanks to cookies, it is possible to operate the Store efficiently, use its functions and conveniently move between individual subpages;
    • increasing the comfort of browsing the Store – thanks to cookies, it is possible to detect errors on some subpages and to constantly improve them;
    • creating statistics – cookies are used to analyze the way users use the Store. Thanks to this, it is possible to constantly improve the Store and adapt its operation to the preferences of users;
    • conducting marketing activities – thanks to cookies, the Administrator can direct to users advertisements tailored to their preferences.
  1. The administrator can place both permanent and temporary (session) files on your device. Session files are usually deleted when the browser is closed, while closing the browser does not result in deleting permanent files.
  2. The data collected using cookies do not allow the Administrator to identify you.
  3. The administrator uses the following cookies:
    • necessary cookies – the operation of these files is necessary for the proper functioning of the Store’s website, so you cannot turn them off. Thanks to these files, it is possible, among others to inform you about cookies operating on the Store’s website. Most of the necessary cookies are session cookies, but some remain on your end device for a period of […] or until they are deleted;
    • Google Analytics – this tool (using cookies provided by Google) enables the collection of statistical data on the way users use the Store, including about the number of visits, duration of visits, the used search engine, the location. The collected data helps to improve the Store and make it more user-friendly. Cookies used by Google Analytics remain on your end device for up to 2 years or until they are deleted;
    • Facebook Pixel – this tool (using cookies provided by Facebook) allows you to determine that you have visited the Store, also directing advertisements displayed to you on Facebook and Instagram social networks and measuring their effectiveness. Cookies used by Facebook Pixel remain on your end device for up to 3 months or until they are deleted.
CookieTypeDurationDescription
cookielawinfo-checkbox-necessaryNiezbędny1 rokTen plik cookie jest ustawiany przez wtyczkę GDPR Cookie Consent plugin. Służy do przechowywania zgody użytkownika na pliki cookie z kategorii "Niezbędne".
cookielawinfo-checkbox-non-necessaryNiezbędny1 rokTen plik cookie jest ustawiany przez wtyczkę GDPR Cookie Consent plugin. Służy do przechowywania zgody użytkownika na pliki cookie z kategorii "Zalecane".
SERVERIDNiezbędnysessionPrzelewy24 Ten plik cookie służy do przypisania użytkownika do konkretnego serwera, dzięki czemu zapewnia lepszy i szybszy czas działania serwera. Zapamiętuje, który serwer dostarczył ostatnią stronę do przeglądarki. Pomaga również w równoważeniu obciążenia.
statidZalecane3 lataWP Pixel - technologia, która pozwala zmierzyć zaangażowanie użytkowników na stronach klienta.
wp-wpml_current_languageZalecane1 dzień
__utmaZalecane2 lataTen plik cookie jest ustawiany przez Google Analytics i służy do rozróżniania użytkowników i sesji. Plik cookie jest tworzony w momencie uruchomienia biblioteki JavaScript, gdy nie ma istniejących plików cookie __utma. Plik cookie jest aktualizowany za każdym razem, gdy dane są wysyłane do Google Analytics.
__utmbZalecane30 minutyTen plik cookie jest ustawiany przez Google Analytics. Plik ten jest używany do określania nowych sesji/odwiedzin. Plik cookie jest tworzony w momencie uruchomienia biblioteki JavaScript, gdy nie ma istniejących plików cookie __utma. Plik cookie jest aktualizowany za każdym razem, gdy dane są wysyłane do Goo-gle Analytics.
__utmcZalecanesessionTen plik cookie jest ustawiany przez Google Analytics i jest usu-wany po zamknięciu przeglądarki przez użytkownika. Ten plik cookie nie jest używany przez ga.js. Plik cookie jest wykorzystywany do umożliwienia współpracy z urchin.js, który jest starszą wersją Google Analytics i jest używany w połączeniu z plikiem cookie __utmb do określania nowych sesji/wizyt.
__utmtZalecane10 minutTen plik cookie jest ustawiany przez Google Analytics i jest używany do ograniczenia szybkości żądań.
__utmvZalecane2 lataTen plik cookie jest ustawiany przez Google Analytics. Ten plik cookie służy do przechowywania danych zmiennych niestandardowych na poziomie odwiedzającego i jest aktualizowany za każ-dym razem, gdy dane są wysyłane do Google Analytics.
__utmzZalecane6 miesięcyTen plik cookie jest ustawiany przez Google Analytics i służy do zapisywania źródła ruchu lub kampanii, przez które odwiedzający trafił na Twoją stronę.
  1. Depending on your decision, you can enable or disable cookies of individual categories (except for the necessary cookies) and change these settings at any time. Cookies settings
  2. Through the majority of commonly used browsers, you can check whether cookies have been installed on the device, as well as delete installed cookies and block their installation in the future by the Store. However, disabling or limiting the use of cookies may cause quite serious difficulties in using the Store, e.g. in the form of the need to log in to each subpage, a longer period of loading the Store’s website, restrictions in using the functionality.

Final provisions

In matters not covered by the Policy, generally applicable provisions on the protection of personal data shall be applicable.

The policy is valid from 01/01/2021.

PROMOCJA

Z kodem WIOSNA zrobisz teraz kaszmirowe zakupy z RABATEM 20%!

Kod daje zniżkę na całą nieprzecenioną kolekcję i jest ważny do 23.05 włącznie.

Powiadom o dostępności